Seal Property Packaging Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about our services, join our investor database, submit a property for consideration or otherwise communicate with us.

1. Who we are

Seal Property Packaging Ltd is a company registered in England and Wales.

Company name: Seal Property Packaging Ltd

Company number: 16127804

Registered office: 6 The Row, Old Cantley, Doncaster, DN3 3QJ

ICO registration: ZB829972

The Property Ombudsman: T11719

AML registration: XBML00000204461

Professional Indemnity Insurance: CHBS4785453XB

Email: [email protected]

For the purposes of applicable UK data protection law, Seal Property Packaging Ltd is the data controller in relation to personal information for which we determine the purposes and means of processing.

2. Information we may collect

Depending on how you interact with us, we may collect information including:

Your name, email address and telephone number

Your address and postcode

Property addresses and property information

Property type, condition and other details

Your property investment interests, criteria and preferred strategies

Investment locations, resources and timescales

Information you provide about your circumstances or reason for selling a property

Information relating to an enquiry, transaction or potential transaction

Records of communications with us

Information required for identification, anti-money-laundering or compliance purposes where applicable

Website usage and technical information, such as IP address, browser/device information and cookie preferences

Marketing preferences

Please avoid providing information that is not relevant to your enquiry.

3. How we collect your information

We may collect personal information when you:

Complete a form on our website

Join our Investor List

Enquire about our bespoke sourcing service

Submit a property through our Sell My House service

Book a call

Contact us by telephone, email, social media or another communication channel

Enter into discussions or a business relationship with us

Interact with our website

We may also receive information from publicly available sources, property platforms, professional advisers, referral partners or other third parties where permitted by law.

4. How we use your information

We may use your information to:

Respond to enquiries

Understand your property investment requirements

Maintain our investor database

Identify property opportunities that may be relevant to investors

Assess properties submitted to us

Contact property owners regarding their enquiry

Facilitate discussions concerning potential property transactions

Provide property sourcing and packaging services

Arrange calls and appointments

Carry out appropriate due diligence and compliance checks

Maintain business and transaction records

Improve our website and services

Protect our business and prevent fraud

Meet legal, regulatory and professional obligations

Send marketing communications where permitted by law

5. Our lawful bases

Depending on the circumstances, we may process your personal information because:

Contract — processing is necessary to provide services you have requested or take steps at your request before entering into a contract.

Legitimate interests — processing is necessary for our legitimate business interests, such as responding to enquiries, operating our investor database, assessing property opportunities, managing our business and improving our services, where those interests are not overridden by your rights.

Legal obligation — we need to process information to comply with legal or regulatory requirements.

Consent — where consent is required, including for certain marketing activities or non-essential website technologies, we will ask for it.

Where we rely on consent, you may withdraw it at any time.

6. Investor information

If you join our Investor List or enquire about our sourcing service, we may retain information about your investment criteria so we can understand what opportunities may be relevant to you.

Joining our Investor List does not guarantee that we will provide or offer you a particular investment opportunity.

7. Property seller information

If you submit a property to Seal, we use the information you provide to assess the property and consider possible routes for a potential transaction.

Where appropriate, information relating to a property may be shared with prospective buyers or investors within our network for the purpose of assessing interest in a potential transaction.

We will not sell your personal information as a marketing database.

Submitting property details does not oblige you to accept an offer or proceed with a transaction.

8. Who we may share information with

Where necessary and lawful, information may be shared with appropriate third parties such as:

Prospective property buyers or investors

Solicitors and other professional advisers

Mortgage brokers or finance professionals where relevant

Contractors and property professionals

Compliance, identity-verification or AML providers

CRM, website, communications and technology providers

Accountants and other business advisers

Regulators, law-enforcement agencies or public authorities where legally required

We only share information where there is an appropriate reason to do so.

9. Service providers and international transfers

We use third-party technology and service providers to operate our business, including systems used for website hosting, CRM, forms, communications and business administration.

Some providers may process information outside the UK. Where personal information is transferred internationally, we take appropriate steps to ensure that relevant safeguards required by UK data protection law are in place.

10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, accounting, compliance or reporting requirements.

Retention periods may vary depending upon the nature of the information and our relationship with you. Where information is no longer required, it will be deleted, anonymised or securely disposed of where appropriate.

11. Marketing

Where permitted by law, we may contact you about property opportunities, services or information we believe may be relevant to you. Where consent is required, we will obtain it.

You can ask us to stop sending marketing communications at any time by using an unsubscribe option provided or by contacting us.

12. Your rights

Depending upon the circumstances, UK data protection law gives you rights including the right to:

Request access to personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete your information in certain circumstances

Ask us to restrict processing

Object to certain processing

Request transfer of certain information

Withdraw consent where processing is based on consent

To exercise your rights, contact [email protected].

You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your information is being handled.

13. Security

We take reasonable organisational and technical measures to protect personal information from unauthorised access, alteration, disclosure, loss or misuse. However, no internet-based system can be guaranteed to be completely secure.

14. Cookies

Our website may use cookies and similar technologies. Further information about the technologies used and the choices available to you can be found in our Cookie Policy.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations. The latest version will be published on this website.